Terms of Service

Last Updated: 31 August 2026

Welcome to Luxora. These Terms of Service govern your access to and use of our website, products, services, and related features.

By accessing our website or purchasing from Luxora, you agree to these Terms of Service. If you do not agree with these terms, please discontinue using our website.

1. General Conditions

Luxora reserves the right to refuse service to anyone for any lawful reason.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our website, products, or services without prior written permission from Luxora.

You must not use our website or products for any unlawful, fraudulent, or unauthorized purpose.

2. Eligibility

By using this website, you confirm that:

• You are legally permitted to enter into a binding agreement in your country or region.

• The information you provide is accurate and complete.

• You will comply with all applicable laws and regulations.

• If you are under the legal age of majority, you are using the website with permission from a parent or legal guardian.

3. Account Information

Certain website features may require you to create an account. You are responsible for:

• Providing accurate and current information.

• Maintaining the confidentiality of your login details.

• Restricting unauthorized access to your account.

• Informing Luxora immediately if you suspect unauthorized activity.

Luxora is not responsible for losses caused by your failure to protect your account credentials.

4. Products and Services

We make reasonable efforts to display product images, descriptions, colours, dimensions, and specifications accurately.

However:

• Colours may appear differently depending on your screen or device.

• Product packaging, design, or specifications may change without notice.

• Product availability is not guaranteed.

• Certain products may be available only in selected countries.

• We may limit the quantity of products purchased by one customer, household, account, or order.

Luxora reserves the right to modify or discontinue any product or service without prior notice.

5. Prices and Payments

Product prices may change at any time without notice.

Unless clearly stated otherwise:

• Prices may not include shipping charges.

• International orders may be subject to customs duties, import taxes, brokerage fees, or local charges.

• Customers are responsible for charges imposed by their country’s customs or tax authorities.

• Currency conversion fees may be charged by your bank or payment provider.

You agree to provide accurate billing, payment, and contact information. Luxora may cancel or reject orders involving payment failure, suspected fraud, pricing errors, or unauthorized transactions.

6. Order Acceptance and Cancellation

Submitting an order does not guarantee acceptance. An order is accepted after payment verification and confirmation from Luxora.

We reserve the right to cancel or limit an order because of:

• Product unavailability

• Incorrect pricing or product information

• Payment verification issues

• Suspected fraud or unauthorized activity

• Shipping restrictions

• Legal or regulatory requirements

• Events outside our reasonable control

If Luxora cancels a paid order, the eligible amount will be refunded to the original payment method.

Customers may request cancellation before an order has been processed or dispatched. Cancellation cannot be guaranteed after processing has begun.

7. Shipping and Delivery

Delivery estimates are provided for reference and are not guaranteed. International shipments may experience delays due to:

• Customs clearance

• Carrier disruptions

• Weather conditions

• Public holidays

• Incorrect addresses

• Import restrictions

• Events beyond Luxora’s reasonable control

Customers are responsible for providing a complete and accurate shipping address. Additional charges resulting from an incorrect or incomplete address may be charged to the customer.

Ownership and risk of loss may transfer to the customer in accordance with applicable law and the selected shipping arrangement.

8. Customs, Duties, and Import Restrictions

International customers are responsible for determining whether a product can legally be imported into their country.

The customer is responsible for customs duties, import taxes, brokerage fees, clearance charges, and other government-imposed costs unless stated otherwise during checkout.

Luxora is not responsible for parcels delayed, refused, seized, destroyed, or returned by customs authorities because of local restrictions or unpaid charges.

9. Returns and Refunds

Returns, refunds, exchanges, damaged products, and cancellations are handled according to our Return & Refund Policy, which forms part of these Terms of Service.

By placing an order, you agree to review and accept that policy.

10. Promotions and Discount Codes

Discount codes and promotional offers:

• May be subject to separate conditions.

• Cannot be exchanged for cash.

• May not be combined unless expressly permitted.

• May be restricted by product, customer, country, or period.

• May be cancelled if used fraudulently or contrary to the offer conditions.

Luxora may modify or withdraw a promotion where permitted by law.

11. Accuracy of Website Information

We aim to keep website information accurate and current. However, the website may occasionally contain typographical errors, pricing mistakes, omissions, or outdated information.

Luxora reserves the right to correct errors, update information, or cancel affected orders without prior notice, including after an order has been submitted, where permitted by law.

12. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services such as payment processors, shipping providers, and analytics platforms.

Luxora does not control and is not responsible for:

• Third-party content

• External website availability

• Privacy practices

• Product or service quality

• Losses arising from third-party platforms

Your use of third-party services may be governed by their respective terms and policies.

13. Intellectual Property

All website content, including the Luxora name, logo, text, graphics, product photographs, videos, icons, designs, and website layout, is owned by or licensed to Luxora and is protected by applicable intellectual property laws.

You may not copy, modify, reproduce, distribute, publish, sell, or commercially use our content without prior written authorization.

14. User Reviews and Submissions

If you submit reviews, photographs, comments, suggestions, or other content, you confirm that:

• You own the content or have permission to submit it.

• The content is accurate and lawful.

• It does not violate another person’s rights.

• It does not contain harmful code, abusive material, or misleading claims.

You grant Luxora a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, adapt, and display submitted content for marketing, operational, and promotional purposes, subject to applicable law.

15. Prohibited Activities

You must not use the website to:

• Violate any law or regulation.

• Infringe intellectual property or privacy rights.

• Submit false or misleading information.

• Transmit viruses, malware, or harmful code.

• Collect personal information without authorization.

• Attempt to bypass security features.

• Interfere with website functionality.

• Conduct fraudulent transactions.

• Harass, abuse, discriminate against, or harm another person.

• Use automated systems to scrape or copy website content without permission.

We may suspend or terminate access for violations of these terms.

16. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and services are provided on an “as available” basis.

Luxora does not guarantee that:

• The website will always be uninterrupted or error-free.

• All defects will be corrected immediately.

• Website information will always be complete or current.

• Products will meet every individual expectation.

Nothing in these terms excludes warranties or consumer rights that cannot legally be excluded.

17. Limitation of Liability

To the maximum extent permitted by law, Luxora will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services.

Where liability cannot be excluded, Luxora’s total liability will be limited to the amount paid for the product or service giving rise to the claim, unless applicable law requires otherwise.

18. Indemnification

You agree to indemnify and hold Luxora harmless from claims, losses, damages, liabilities, and reasonable expenses arising from:

• Your breach of these terms.

• Your violation of applicable law.

• Your misuse of the website or services.

• Your infringement of another party’s rights.

This section applies only to the extent permitted by law.

19. Privacy

Your use of the website is also governed by our Privacy Policy. By using our services, you acknowledge that your information may be processed according to that policy and applicable data-protection laws.

20. Governing Law and Consumer Rights

These terms will be governed by the laws applicable to Luxora’s registered business location, without limiting any mandatory consumer rights available in your country of residence.

If a dispute arises, both parties should first attempt to resolve it through good-faith communication.

21. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to remain effective.

22. Termination

Luxora may suspend or terminate your access to the website if you violate these terms, engage in fraudulent activity, or misuse our services.

Obligations that arose before termination will remain enforceable.

23. Changes to These Terms

Luxora may update these Terms of Service from time to time. Changes become effective when the revised version is published on the website.

Your continued use of the website after an update constitutes acceptance of the revised terms, where permitted by law.

24. Contact Information

For questions regarding these Terms of Service, contact:

Luxora
Email: luxora191@gmail.com